Privacy Policy

1. Introduction

Royal Dubai Carpets ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.royalinfinitycarpets.com or visit our showroom in Dubai, UAE.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out our contact form
• Request a quote or consultation
• Subscribe to our newsletter
• Make a purchase or inquiry
• Visit our showroom

This information may include: name, email address, phone number, delivery address, and payment information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, access times, and pages viewed.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Schedule showroom visits and home consultations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (delivery, payment processing)
• Legal authorities when required by law
• Professional advisers (lawyers, accountants)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under UAE data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect website functionality.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.